FIO
Personal AI Product Manager
Project overview
When ChatGPT was initially released, the only way to maintain context and achieve consistent answers across multiple chats was to append text to each query. Our product managers had began using ChatGPT to write user stories, but grew tired of continuously copying and pasting business details and formatting instructions.
To address this, we developed an personal AI product manager that could remember the specific details of the product and how the user preferred their stories to be formatted. This enhancement made it easier and faster to dive into product ideas and create stories for the team.
Execution
Logo Design
The acronym “FIO” stands for “For Information Only.” This project aimed to enhance our knowledge of ChatGPT and serve as a proof of concept for future AI work. For the logo, I wanted to convey the app’s nature by using chat bubbles for the bars of the “F” and matching the curl of the bubble on the “I.”
Onboarding
I had recently bought renters insurance through Lemonade and was inspired by their simple quote process and progressive disclosure.
Although it was possible to conduct onboarding directly within the chat interface, I opted for a separate flow. This decision allowed for greater flexibility in formatting different types of inputs (textbox, cards, multiple and single selections) and enabled us to display supporting information, a progress bar, and inline validation.
Chat
The chat component of the app closely resembles ChatGPT's simple interface. I incorporated a wavy navigation bar for a touch fun and visual interest.
With a little a little experimentation we were able to consistently maintain the wave's position and proportions as screen sizes scaled down.
Settings
For managing account and settings, I chose a simple, single-page layout. The split design helps maintain an optimal line length between 45 and 75 characters.
Results
This fun little project allowed our team to gain deeper insights into the rapidly evolving generative AI landscape. Ultimately, this proof of concept enabled NearForm to secure a contract with a major telecommunications company, implementing generative AI to enhance their customer support services.